Effective Date: 01.01.2025
Last Updated: 23.02.2025
Welcome to www.turklinkafrica.com (“Platform,” “we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect the personal and business information of vendors (“you” or “vendor”) who register and use our Platform.
1. Information We Collect
When you register and use our Platform as a vendor, we may collect the following types of information:
- Business Information: Company name, business registration details, tax identification number, and other relevant legal documentation.
- Personal Information: Name, email address, phone number, and payment details of business owners or representatives.
- Account Information: Username, password, and account preferences.
- Transaction Information: Order details, sales records, payment history, and customer interactions.
- Technical Data: IP address, device details, browser type, and Platform usage data collected through cookies and similar technologies.
2. How We Use Your Information
We use the collected information to:
- Verify and approve vendor accounts.
- Facilitate product listings, order processing, and customer transactions.
- Process payments and issue payouts.
- Provide customer support and dispute resolution.
- Improve Platform functionality and user experience.
- Comply with legal and regulatory requirements.
- Send important notifications related to your account, updates, and promotional materials (where permitted).
3. Sharing Your Information
We do not sell or rent your personal or business information. However, we may share your data with:
- Service Providers: Third-party payment processors, shipping partners, and IT support providers assisting with Platform operations.
- Legal Authorities: When required by law, we may disclose information to regulatory bodies, law enforcement, or government agencies.
- Customers: Limited business details (such as store name and contact information) may be shared with buyers to facilitate transactions.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. However, no method of data transmission over the internet is completely secure, and we encourage you to use strong passwords and protect your account credentials.
5. Data Retention
We retain vendor data for as long as necessary to fulfill business obligations, comply with legal requirements, and resolve disputes. You may request account deletion, but certain financial and legal records may be retained as required by law.
6. Your Rights
You have the right to:
- Access, update, or delete your personal and business data.
- Request a copy of the data we hold about you.
- Withdraw consent for marketing communications.
To exercise these rights, please contact us at [Your Contact Email].
7. Cookies and Tracking Technologies
Our Platform uses cookies and similar tracking technologies to enhance user experience, analyze performance, and personalize content. You can manage cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify vendors of significant changes via email or on our Platform. Continued use of our services after updates constitutes acceptance of the revised terms.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Turkish African Trade Solution (www.turklinkafrica.com)
info@turklinkafrica.com
+90 531 940 2311
By registering as a vendor on www.turklinkafrica.com, you acknowledge that you have read, understood, and agree to this Privacy Policy.
